Privacy Policy

Privacy Policy:

Effective Date: May 2, 2025

At Silvery, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning that information. By using our website or purchasing from Silvery, you agree to the terms outlined below.

Information We Collect:

When you browse or shop on our website, we may collect the following types of data;

• Personal Information: Including your full name, shipping and billing addresses, phone number, and email address.
• Order Details: Product preferences, purchase history, payment method (processed securely), and transaction history.
• Technical Information: Your IP address, browser type, device model, time zone, and how you interact with our site. This data is collected through cookies and tracking tools to help us enhance the browsing experience.
• Account Information: If you create an account, we collect and store your login details, saved addresses, wishlist, and order preferences.

We collect only the information necessary to fulfill your order, support your experience, and improve our services.

How We Use Your Information:

We use the data we collect to;

• Fulfill and deliver your orders promptly and securely
• Communicate with you about your purchases, returns, and support requests
• Send you service emails such as order confirmations, shipping updates, or security alerts
• Provide you with promotional content and exclusive offers, but only if you’ve opted in
• Analyze website traffic and user behavior to optimize our services
• Detect and prevent fraudulent activity and enhance website security

Data Sharing and Third-Party Services:

We respect your privacy and never sell your personal data. However, we may share your information with trusted third parties strictly for operational purposes, including:

• Payment gateways for secure transactions (e.g., Stripe, PayPal)
• Logistics partners to ensure efficient order delivery
• Marketing and analytics services (e.g., Google Analytics) to enhance our online experience

Each partner is required to maintain strict confidentiality and comply with data protection regulations.

Cookies and Tracking Technologies:

Silvery uses cookies to:

• Remember your shopping cart and login session
• Analyze how visitors navigate and use our website
• Deliver content tailored to your interests

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to fully use our website’s features.

Data Security:

We take your data protection seriously. Your information is stored on secure servers with robust encryption protocols and limited access by authorized personnel only. All transactions are processed over SSL (Secure Socket Layer) technology.

Your Rights:

You have full control over your personal data. As a user, you are entitled to;

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent to marketing communications at any time
• Request deletion of your data or restriction of its processing (subject to legal obligations)
• Receive a copy of your data in a portable format

To make any such requests, please contact us at silverystylelu@gmail.com.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we become aware of such data being collected, we will take immediate steps to delete it.

Changes to This Privacy Policy:

We may occasionally update this Privacy Policy to reflect changes in our services, technologies, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information:

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

Silvery
59 Rue d’Ehlerange
4108 Esch-sur-Alzette, Luxembourg
Phone: +352 661 655 555
Email: silverystylelu@gmail.com

We’re here to protect your privacy while delivering elegant, timeless silver jewelry to your doorstep.